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Contact info for Safeguarding Organisations, Charities & Local Authorities

If you are concerned that a child or adult might be in immediate danger, or requires urgent medical attention, call the emergency services on 999.  Do not delay.

Reporting a Concern, Allegation or Disclosure

To contact your local police station to report a non-emergency crime please call 101.

If you have a new safeguarding concern, allegation or disclosure please call the Diocesan Duty number (01245 29 44 44). If we cannot answer your call straight away please leave an answerphone message with your name and phone number so that we can call you back.

Contact your PSO (Parish Safeguarding Officer)

The contact details for your PSO (Parish Safeguarding Officer) should be on the A3 Safeguarding poster(s) at your church and also on your parish website.

Contact details for Safeguarding Organisations/Charities:

Download our list of Contact details for Safeguarding Organisations/Charities

  • Action on Elder Abuse

    UK Charity addressing elder abuse within people's own homes (whether by family, friends or paid staff), within sheltered housing, and within care homes and hospitals.
    Tel: 0808 808 8141


    A single point of access helpline to support victims of domestic abuse across Southend, Essex and Thurrock.
    Tel: 0330 333 7444

  • Eighteen and under

    Offers confidential support and information to any young person aged 18 and under who has experienced sexual, physical or emotional abuse.
    Tel: 0800 731 40 80

  • Essex Police: Child sexual exploitation

    For anyone with concerns about child sexual exploitation and concerns about young people being exploited.

    Tel: 01245 452058

    (This hotline is open Monday to Friday between 8am and 4pm and you can leave a voicemail outside of these hours. You can speak to Essex Police directly about your concerns and they’ll be on hand to offer advice and take reports that help them investigate crimes).

    In an emergency always dial 999

  • Galop

    The LGBT (Lesbian, Gay, Bisexual and Trans*) & anti-violence charity that supports those that have experienced hate crime, sexual violence or domestic abuse.
    Tel: 0800 999 5428


  • The Havens

    The Havens are centres in London for people who have been raped or sexually assaulted in the past 12 months.

    Tel: 020 3299 1599 (general enquiries and non-urgent information)
    Tel: 020 3299 6900 (This urgent advice/appointments number is for you if you’ve been raped or sexually assaulted recently and you need first-time support or advice, or an appointment in the next few hours for a forensic medical examination.)

  • Hoarding UK

    UK-wide charity solely dedicated to supporting people affected by hoarding behaviours.
    Tel: 020 3239 1600 (10:00-17:00 Monday-Friday)


  • The Lucy Faithfull Foundation

    A UK-wide child protection charity dedicated solely to preventing child sexual abuse. Working with entire families that have been affected by sexual abuse including: young people with inappropriate sexual behaviours; adult male and female sexual abusers; victims of abuse and other family members.

    Tel: 0808 1000 900 (Stop it Now! Helpline)

  • Mankind UK

    Charity that offers support, advice and counselling for male victims of sexual abuse, assault, rape or violence
    Tel: 01823 334244


    Supports all non-abusing parents and carers whose children have been sexually abused
    Tel: 0800 980 1958


    National Association of People Abused in Childhood. Charity offering support to adult survivors of all types of childhood abuse
    Tel: 0808 801 0331

  • NSPCC Whistleblowing Advice Line

    The Whistleblowing Advice Line offers free advice and support to professionals with concerns about how child protection issues are being handled in their own or another organisation.
    Tel: 0800 028 0285

  • Respond

    To lessen the effect of trauma and abuse on people with learning disabilities, their families and supporters. 
    Tel: 0207 383 0700

  • Safe

    Metropolitan Police website for young people and adults alike, giving advice and support on all forms of online abuse. From cyberbullying and sexting to social media stalking and online grooming.

  • Safer Places

    An independent charity which provides a comprehensive range of services to adults and children affected by all forms of Domestic Abuse 
    Tel: 03301 025811

  • Samaritans

    Charity you can talk to off the record about whatever’s getting to you. You don't have to be suicidal to call the Samaritans
    Tel: 116 123

  • South Essex Rape and Incest Crisis Centre (SERICC)

    SERICC is a charity that provides specialist services any individual who has or who is experiencing any form of sexual violence at any time in their life. You can also phone if you are worried about your child, someone else in your family, or someone you know.
    Tel: 01375 381322

  • StopItNow!

    Help for anyone who wants to prevent abuse - including if you are worried about your own actions 
    Tel: 0808 100 0900

  • Survivors Voices

    Survivors Voices is a small, national peer-led organisation run by and for adult survivors of abuse and inter-personal trauma* and those who support them.

  • Victim Support

    An independent charity that provides free and confidential support to help people affected by crime or traumatic events get the support they need and the respect they deserve.
    Tel: 0845 456 5995

  • Women and Girls’ Network (WGN)

    A free, women-only service that supports women in London who have experienced violence, or are at risk of violence.
    Tel: 0808 801 0660 (Practical advice and support)
    Tel: 0808 801 0770 (Sexual violence helpline)

Contact details for Local Safeguarding Adults Boards

If you are reporting a concern about someone that does NOT hold a role volunteering/working with children and/or adults experiencing, or at risk of abuse or neglect* please contact the relevant Local Safeguarding Adults Board as soon as possible:

* The Care and Support Statutory Guidance issued under the Care Act 2014 (14.2) by the Department of Health replaces the previously used term ‘vulnerable adult’ with ‘adults experiencing, or at risk of abuse or neglect’. A ‘vulnerable adult’ as a person aged 18 or over whose ability to protect himself or herself from violence, abuse, neglect or exploitation is significantly impaired through physical or mental disability or illness, old age, emotional fragility or distress, or otherwise; and for that purpose, the reference to being impaired is to being temporarily or indefinitely impaired.

Contact details for Local Safeguarding Children Boards

If you are reporting a concern about someone that does NOT hold a role volunteering/working with children and/or adults experiencing, or at risk of abuse or neglect* please contact the relevant Local Safeguarding Children Board as soon as possible:

* A child is a person under 18 years of age.

  • Thurrock

    Tel: 01375 652802 (Thurrock Multi Agency Safeguarding Hub – MASH)
    Tel: 01375 372468 (Thurrock Council Emergency Duty Team - Out of hours)

For more information or to report anything wrong with this page please contact Laura Tyler - Part Time Safeguarding Administrator